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Dine In Finder Terms of Use

These Dine In Finder Terms of Use (this “Agreement”) apply to your access or use of the Dine In Finder websites, mobile sites, and applications (collectively, the “Dine In Finder Sites”) and the content, features, and services (the “Services”) made available by Dine In Finder.

In this Agreement, “Dine In Finder” and “we” mean the Dine In Finder company that is providing the Services to you, and with whom you are entering into this Agreement, which depends on the country in which you reside. To see which Dine In Finder entity is providing you Services, please click here. The terms “User” and “you” mean any user of the Services. This Agreement incorporates Dine In Finder’s standard policies, procedures, and terms and conditions for use of the Services that are referenced by name or by links in this Agreement (collectively, the “Dine In Finder Policies”).

By accessing or using the Services or by clicking “accept” or “agree” to this Agreement, (1) you acknowledge that you have read, understand, and agree to be bound by this Agreement, and (2) you represent and warrant that you are of legal age and not prohibited by law from accessing or using the Services (including, if applicable, purchasing, giving, using, or redeeming any Dine In Finder Gift Card or Merchant Gift Card (as such terms are defined herein)). THIS AGREEMENT CONTAINS, AMONG OTHER THINGS, AN ARBITRATION PROVISION CONTAINING A CLASS ACTION WAIVER APPLICABLE TO USERS WHO ARE RESIDENTS OF THE UNITED STATES (INCLUDING ITS POSSESSIONS AND TERRITORIES), CANADA AND MEXICO.

Dine In Finder may update or revise this Agreement (including any Dine In Finder Policies) from time to time. You agree that you will review this Agreement periodically. You are free to decide whether or not to accept a modified version of this Agreement, but accepting this Agreement, as modified, is required for you to continue using the Services. You may have to click “accept” or “agree” to show your acceptance of any modified version of this Agreement. If you do not agree to the terms of this Agreement or any modified version of this Agreement, you must terminate your use of the Services, in which case you will no longer have access to your Account (as defined below). Except as otherwise expressly stated by Dine In Finder, any use of the Services (e.g., the use of the Reservation Services (as defined herein), Waitlist Services (as defined herein), Payment Services (as defined herein), or the purchase of Dine In Finder Gift Card or Merchant Gift Card (each, as defined herein)) is subject to the version of this Agreement in effect at the time of use.

Part I – Reservation Services

1. Restaurant Reservations. Dine In Finder makes available restaurant reservation services (the “Reservation Services”) and waitlist services (the “Waitlist Services”) through the Dine In Finder Sites to User for the purpose of assisting User in securing dining reservations or joining a waitlist at participating third-party restaurants (each, a “Restaurant”). In response to a User’s online request for a Restaurant reservation or to join a waitlist through the Dine In Finder Sites, Dine In Finder contacts the Restaurant’s computerized database of reservations and waitlists, as applicable. The availability of reservations, estimated wait time or place in line on a waitlist is determined at the time of User’s query and based on information provided to Dine In Finder by the Restaurant. Once a reservation or waitlist request is made by User through the Dine In Finder Sites, Dine In Finder will provide confirmation of the reservation or waitlist status to User by email or other electronic messages as has been agreed to by User. By using the Reservation Services or Waitlist Services, User agrees to receive reservation and waitlist confirmations, updates, modifications and/or cancellations by email or other electronic messages.

2. No-Show Policy. Dine In Finder is committed to providing superior quality services to Users and Restaurants. To assist us in maintaining a consistently high level of service for the Restaurants and their patrons, Users must cancel any reservations that they will be unable to honor at least 30 minutes in advance of the reservation. You may cancel your reservation via the Dine In Finder Sites or by calling the Restaurant directly. Some Restaurants may require a debit or credit card number to finalize your reservation. In order to use the Reservation Services for these Restaurants, you must provide valid debit or credit card information. To confirm that the debit or credit card information you have provided is accurate, we may place a temporary authorization on your debit or credit card at the time you provide your debit or credit card information. After we verify that your debit or credit card information is accurate, usually within a few days, the authorization will be removed. You may be required to cancel your reservation in accordance with the Restaurant’s cancellation policy, which is disclosed at the time the reservation is made. Dine In Finder uses this debit or credit card information as described in our privacy policy and shall have no liability for any charges made to the debit or credit card account for any failure to cancel your reservation in accordance with a Restaurant’s cancellation policy.

If you are unable to keep your reservation and you fail to cancel at least 30 minutes in advance of the reservation, Dine In Finder will send you an email letting you know that our records indicate that you were a no-show. Upon arriving at the Restaurant, it is the User’s responsibility to notify the host that the User has a reservation. By using the Reservation Services, User agrees to receive no-show notifications by email after a report that your reservation was not honored, whether or not that was in fact the case. Your Account will be suspended if you are a no-show for four reservations within a 12-month period. If you receive a no-show notification email in error, please click here for information on how to dispute it. User agrees that all final no-show determinations will be made by Dine In Finder in its sole discretion.

3. Dine In Finder Dining Rewards. Depending on your country of residency, you may be able to participate in Dine In Finder’s rewards program (“Dine In Finder Dining Rewards”). Where applicable, participation is subject to the Dine In Finder Dining Rewards Terms and Conditions.

Part II – Payment, Gift Card and Other Services

5. Payment, Gift Card and Other Services. Depending on your country of residency, Dine In Finder may offer additional Services such as payment services made available by Dine In Finder through the Dine In Finder Sites (the “Payment Services”), electronic and physical gift cards and gift certificates issued by Dine In Finder (each, an “Dine In Finder Gift Card”), electronic gift cards and gift certificates issued by participating third-party restaurants (each, a “Merchant Gift Card”) and other services. The additional terms applicable to such Services are available here, and form a part of this Agreement: click here.