How can I come skate during public timings
You can book your 1 hour pass at the website www.promenadeice.com
What are private sessions?
A private session is a 1 hour training, just you and the coach.
Is private session only for figure skating and
competitors?
Anyone can book a private session. Even beginners who want to get more
comfortable on the ice.
How much is a private session?
Private sessions are KD65 for 4 sessions. Each session is 1 hour. To know the
availability of the coaches and book your sessions, please call 22277138
What are the times when open to public
skating
For the most up to date timings, please check the highlights!
Can I take more advanced private
sessions?
For advanced private sessions you will need to call us and check the coach's
availability. Please call 22277138
Can I use private sessions to learn how to
skate?
Yes! Our coaches are happy to teach the basics of skating. Please call us to book
your sessions 22277138
Is the tunnel open for public?
The tunnel is always open, unless it is having maintenance. Please call us ahead of
time to know if it is open 22277138
How young / old or age limit for skating?
Skaters under 5 years old need a guardian with them. Ages 5 and up are welcome to
skate!
How can I sign up my kids for Summer or
Winter Camp?
To sign up for Summer or Winter Camp, please call 22277138. The last chance to
sign up for Beginners Summer Camp is August 12!!
What is the minimum / maximim ages for
Summer & Winter Camp?
Summer & WInter Camp is for ages 5 and up
When is Summer Camp over?
The last chance to sign up for Beginners Summer Camp is August 12! The last day
for Summer Camp is August 17.
Can I use the skating buddy if I am older?
Yes! The buddy is there to help new skaters of all ages. It is KD1.5 to rent for 1 hour.
Where does the team travel for
competitions?
The teams travel to Bangkok, Indonesia, the UAE, and Malaysia. We are so proud of
them!
Is there a minimum height for skating?
The ideal age to begin ice skating is 4. Children under 120 cm must be always accompanied by an adult. The use of helmet, safety gear, and skating aids is recommended for their safety.
Do you have any skating aids available?
Yes, we have three different types of skating aids that can be hired for your skating session duration. You can choose from either a seal, penguin, or snowman. Our friendly team of ice marshals can help you find the right type of skating aid for your height. Skating aids are available for both adults and children.
Are ice skates provided?
Yes, as part of your admission fee, skates and socks are included. Our more confident skaters can opt to hire our premium VIP hockey or figure skates for an additional charge – or simply bring your own.
Do you have lockers?
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Yes, we have lockers available where you may keep your personal belongings. We advise taking as little as possible on the ice, especially mobile phones and other pocket-sized items.
Do I have to pay to be a spectator?
We offer x1 complimentary spectator per group. If you have anyone else in your party who wishes to watch, you will need to purchase a spectator ticket for KWD 6.
What if I can’t make my session or lesson time?
As per our terms and conditions, tickets are non-refundable and non-transferable. We will always try our best to accommodate for exceptional circumstances, but for the avoidance of doubt, please ensure you can commit to that time and date before booking your ticket.
Is the ice real?
Yes. Here at Promenade ice, we work hard to provide premium quality ice that is cared for and resurfaced using high-tech Zamboni and osmosis equipment regularly throughout the day to ensure you get a sleek and smooth on-ice experience.
Do you provide skate and blade sharpening?
Yes, we do! Our friendly maintenance team will happily sharpen blades on a walk-in basis, starting at KWD 3.5 per pair of skates.
Do you offer any skating or learning programs?
Yes, we have many courses and coaching lessons available to suit all skill levels and needs. Please click here for further information regarding our coach bookings
Do you offer group discounts?
Yes, you will receive 20% off for group bookings of 25 persons or more. If you are looking at hosting a large group, corporate, or school booking, please contact: Promenadeice@alothman.com, and our team can further assist you.
Where is the rink located?
We are in Promenade mall on the M1 floor – Hawally, Abdalah Al Othman street facing 3rd ring road. If you arrive via your private vehicle, you can park Infront of the mall in the parking lot or you can use 3 basement levels under the mall parking.
Will you have skates available that can accommodate my shoe size?
We have a large stock of skates that range from size X through Size X
How do I book my tickets?
You can book your tickets online here or on arrival
Is there a dress code?
We recommend dressing for winter and ensuring arms and legs are covered by avoiding small T-shirts and shorts. The ice averages -5 degrees Celsius and can get too chilly. Due to health and safety and the nature of ice skating being an extreme sport, long dresses, national dress, or any trailing clothing is not allowed. You may wear hats, gloves, and scarves. However, we also have cozy gloves available to purchase for KWD1.
Is it safe for children to skate by themselves?
An adult must always accompany children under 120 cm. Children over 120cm can skate completely alone. he use of helmet, safety gear, and skating aids is recommended for their safety.
Is first aid available?
Due to the nature of ice skating being an extreme, high-impact sport, slips and falls may likely happen – therefore, we have a highly skilled and welcoming team of medics and a private first aid room to attend to all your medical needs.
How long am I able to skate?
Each session entitles each skater to a full 60 minutes of skating. All our daily session and skate timings are available here
What is the difference between your different types of skating sessions?
We have different type of skating sessions: Public, Snowfall, and DJ. Our DJ session is our most popular, as it includes a real snowfall and disco experience, along with live music from our talented DJs. Our public sessions are a skate-for-all zone; however, they do not include any music or snowfall.