1. Information on how to enter and prizes form part of these Terms & Conditions. Any entry not complying with these Terms and Conditions is invalid.
2. The Promoter is Toby's Estate Coffee Pty Limited (ABN 86 084 104 423), 32-36 City Road, Chippendale New South Wales 2008. The Promoter can be contacted via email at social@tobysestate.com.au or phone 1300 074 178.
3. Entry is open to natural persons who are residents of Australia and living in Australia, aged 18 and over (“Eligible Entrant”). Directors, management, employees, officers, contractors, affiliates of the Promoter, Promoter licensees, Promoter café employees or of the agencies associated with this Promotion and their immediate families are ineligible to enter.
4. “immediate families” includes a spouse, ex-spouse, de-facto spouse, parent, step-parent, child or step-child (whether natural or adopted), sibling or step-sibling (whether natural or adopted), grandparent, aunt, uncle, niece, nephew or cousin, whether or not they live in the same household as the director, manager, employee, officer, contractor, affiliates of the Promoter, Promoter licensees, Promoter café employees and the agencies associated with this Promotion.
5. The promotion commences Friday 19 April 2024 and closes at 11.59pm AEST on Thursday 09 May 2024 (“Promotion Period”).
6. To be eligible to win, Eligible Entrants must, during the Promotion Period, spend over $100 in a single transaction online at tobysestate.com.au. Eligible Entrants are automatically entered into the draw. Any purchases made after the competition closing date are not valid. Purchases made in physical stores and cafes are not valid. A single transaction over the value of $100 counts as one entry.
7. Eligible Entrants can enter multiple times during the Promotion Period.
8. Entries are deemed to be received at the time and on the date that they are received by the Promoter. Each entrant must create their own entry and only submit an entry in their own name.
9. The Promoter reserves the right to verify the validity of all entries and reserves the right to disqualify any individual entrant or group of entrants for tampering with the entry process.
10. All valid entries received during the Promotion Period will be entered in the draw or determination for which the entry is submitted.
11. There are 7 prizes to be won – with a combined total value of $2990.76. One winner will be picked for each of the below prizes. The prizes are:
12. The 7 winners will be drawn on Friday 10 May 2024 at 32-36 City Road, Chippendale NSW.
13. The Winners will be notified in writing by email on Friday 10 May 2024. If any of the Winners cannot be contacted or do not claim their prize within 14 days, the winner will be redrawn for that prize and notified by email on the Monday 27 May 2024.
14. No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability, and the Promoter reserves the right to substitute any prize with another of equivalent value without giving notice, subject to regulatory approval.
15. The Promoter accepts no responsibility for any tax implications that may arise from the prize. Independent financial advice should be sought. Where the operation of this Promotion results in, for GST purposes, supplies being made for non-monetary consideration, entrants agree to follow the Australian Taxation Office’s guidance.
16. The Promoter is not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using the prize, except for any liability which cannot be excluded by law.
17. Each entry becomes the property of the Promoter. All personal information will be collected and stored by the Promoter in accordance with the Privacy Act 1988. All entrants have the right to access their personal information and request correction of any errors pursuant to the Privacy Act 1988.
18. By entering this competition, the Entrant agrees to receive marketing from the Promoter in relation to the competition.
19. The Promoter’s decision is final, and no correspondence will be entered into.
20. The Promoter reserves the right to vary these Terms and Conditions or to modify, suspend, terminate or reschedule the Promotion, subject to regulatory approval.
21. By entering the competition, the entrants agree that the Promoter can publish his or her name and postcode or region on Toby’s Estate channels within 30 days of the draw. The Promoter may use his or her name, image and/or photograph/s for publicity and promotion purposes, without compensation, and agrees that the Promoter will own copyright in any such images and photograph/s and in all material incorporating the images and/or photograph/s.
a. If a redraw is required, the Promoter will publish the name and postcode/region of the replacement Winner within 30 days of the redraw.22. The Winner (and any person receiving the benefit of a prize) may be required to sign a release in a form determined in the absolute discretion of the Promoter (or, where relevant, a prize provider).
23. This promotion is in no way sponsored, endorsed, or administered by, or associated with, Facebook, Instagram, or any other Social Network.
24. By entering this competition, the Entrant is indicating their acceptance and agreement to be bound by these terms and conditions.
Offer only available online at tobysestate.com.au. Offer available for new email database sign-up customers. Code will be sent via email after newsletter sign-up. Valid for 30 days from receipt of email. Limit of one use per customer. Valid on first purchases only. Cannot be used in conjunction with any other offers, discounts or coupon codes.
This Website Privacy Policy explains the type of information that will be collected in the course of your visit to the Site and the purpose for which we will utilise the information.
Toby’s Estate Coffee Pty Ltd respect the privacy of all visitors to the Site. We are bound by the Privacy Act 1988 (Cwth) (“the Act”) and the National Privacy Principles (NPPs), which set out a number of principles concerning the collection, storage, use and disclosure of personal information.
Information we collect
We will not collect personal information about you unless the information is voluntarily submitted by you. Personal information means information or an opinion about an individual whose identity is apparent or from which your identity can be reasonably ascertained.
The information about you that we collect through this Site includes your name, address, email address, telephone numbers, gender, age and personal preferences.
We collect information submitted by you on this Site when you register, contact us, or otherwise submit information via this Site. The provision of personal information and data by you is voluntary. If you do not want your information to be used for the purposes mentioned below, please do not provide us the information.
We receive and store certain types of information whenever you interact with us. For example, like many websites, when you visit our Site, our server attaches a small data file known as a “cookie” to your hard drive. This enables us to analyse usage patterns on our Site in order to tailor it to your needs. Cookies identify your computer to our servers when you visit our Site. Most web browsers are set to accept cookies. If you do not wish to accept cookies, you can refuse the transfer of cookies to your computer’s hard drive by adjusting your Internet browser. Cookies in and of themselves do not personally identify users, although they do identify a user’s browser. We do not store any information inside cookies.
We may collect information about the date, time and duration of visits and which pages of the Site are most commonly accessed. This information may be used by us to help to improve the Site. We do not link this information back to other information that you have provided to us.
What we do with your personal information?
We will treat any personal information that we receive from you with care and recognise the need for appropriate action to manage and protect any information that you share with us. Toby’s Estate will not sell, rent, or otherwise deal in, disclose or reveal personal information for any commercial purpose or gain without your consent, unless permitted or required by law.
We may from time to time disclose the personal information that we receive from you to certain selected organisations, sub-contractors and agents to whom we outsource certain functions for example, mailing houses, person’s answering customer support inquiries or performing statistical analysis of our services and products, including such organisations, sub-contractors and agents that are located outside Australia. We may from time to time disclose the personal information that we receive from you to other related bodies corporate of Toby’s Estate, including those that are located outside Australia.
We will not pass on your information for direct marketing purposes to anyone other than the persons or organisations set out above unless you have indicated to us that you would like to receive information about products and services.
Why we collect your personal information?
We may collect your personal information, including sensitive information, for a number of reasons, including:
(a) suggesting and selecting products which may interest you;
(b) providing general health information, and information on products and services;
(c) customising of certain products and/or services;
(d) conducting analysis for marketing and research so that we can improve our products;
(e) conducting statistical analysis, in order that we can better understand your needs and/or discern general patterns and trends of consumption;
(f) to conduct and administer competitions and promotions;
(g) sending you publications, correspondences, email releases, updates or notifications;
(h) providing access to restricted areas of the Site; and
(i) for such other purposes as you have previously agreed to.
From time to time, we may have contests or competitions and you will have to supply us with specific personally identifying information. In such cases please note that the Privacy Policy may be varied and the changes brought to your attention in the relevant pages of the Site.
The above shall not apply or shall cease to apply to such information as (a) has become public knowledge other than through disclosure by Toby’s Estate, (b) was already known to Toby’s Estate prior to your disclosure, or (c) is required to be disclosed by Toby’s Estate by any competent judicial, governmental or regulatory body; laws or regulations of Australia or any other territory.
Contacting Us
If you have submitted information, but do not wish for us to make any further use of the information for the above purposes or wish to access or make changes to the information you provided us, you may write to us at the following address and to the attention of
Customer Service at Toby’s Estate Coffee Pty Ltd, Industrial Estate, Unit C1, 46-62 Maddox St, Alexandria NSW 2015 or contact us at customerservice@tobysestate.com.au or (+61) 1300 074 178 and we will exercise all reasonable efforts to remove the relevant information from our records, provide access or change your information. In most cases you can access your personal information.
If you would like to obtain further information about how we deal with your personal information or you have any concerns about privacy or you wish to complain about a breach of privacy, you may contact us using the contact details above.
Children and young people who are below 18 years of age are advised to obtain permission from their parents or guardians before they submit personal information to the Site.
If you have any questions regarding this Privacy Policy, please feel free to e-mail us at customerservice@tobysestate.com.au and we will respond to your enquiries as soon as we can.
Toby’s Estate may from time to time amend this Privacy Policy without prior notice.
Disclosure Notices
Contact Us section: CONSENT NOTICE
Toby’s Estate Coffee Pty Ltd collects your personal information to respond to your questions or feedback. Toby’s Estate may disclose your information to persons answering customer support inquiries or performing statistical analysis of our services and products including organisations and persons located outside Australia. If you do not provide us with any of the information we require, we may not be able to respond to your questions or feedback. By giving us your information, you consent to us using or disclosing the information in that way. You can request the personal information we hold about you in most cases. If you have any concerns or complaints, you can contact us by post at Customer Service at Toby’s Estate Coffee Pty Ltd, Industrial Estate, Unit C1, 46-62 Maddox St, Alexandria NSW 2015, or by phone at (+61) 1300 074 178 or by email at customerservice@tobysestate.com.au. See above to view our privacy policy in full.
Promotions section: CONSENT NOTICE
Toby’s Estate Coffee Pty Ltd collects your personal information to enter you into the promotion you have selected. Toby’s Estate may disclose your information to persons overseeing the administration of the promotion, persons answering customer support inquiries or performing statistical analysis of our services and products including organisations and persons located outside Australia. If you do not provide us with any of the information we require, we may not be able to enter you into the selected promotion. By giving us your information, you consent to us using or disclosing the information in that way. You can request the personal information we hold about you in most cases. If you have any concerns or complaints, you can contact us by post at Customer Service at Toby’s Estate Coffee Pty Ltd, Industrial Estate, Unit C1, 46-62 Maddox St, Alexandria NSW 2015, or by phone at (+61) 1300 074 178 or by email at customerservice@tobysestate.com.au. See above to view our privacy policy in full.
