Privacy policy

We automatically collect and store specific types of Personal Data related to your use of Alshamel Services. Using "cookies" and other unique identifiers, we gather Personal Data when your web browser or device accesses Alshamel Services. This may include, but is not limited to:

1. The internet protocol (IP) address used to connect your computer to the internet.
2. Login, email address, and password.
3. The location of your device or computer.
4. Device metrics such as application usage, connectivity data, and any errors or event failures.
5. Version and time zone settings.
6. Purchase history.

We may acquire Personal Data from third-party sources, excluding Alshamel, such as updated delivery and address details from carriers. Although this information is utilized to enhance the accuracy of our records and streamline your subsequent purchases, it's crucial to note that we disclaim responsibility for the privacy practices of third-party websites not under our ownership or control. Personal Data may also be sourced from various channels, including but not limited to:

1. Updated delivery and address information from third parties.
2. Search results and links, including paid listings.
3. Third-party applications or websites through which you grant us permission to collect, share, and/or utilize your Personal Data.
4. Third-party sources providing marketing or demographic information, enriching our ability to customize content and present Alshamel Services tailored to your potential interests.

1. Information about purchase and delivery.
2. Marketing purpose.
3. Advertising.
4. Communication.
5. Fraud prevention.
6. Maintenance and troubleshooting to enhance Alshamel service.

Sharing Within Alshamel

We may share your Personal Data within Alshamel to grant you access to Alshamel Services. This sharing may result in Alshamel marketing its services to you unless you explicitly opt-out.

Legal obligations and investigations

Alshamel may disclose and share your Personal Data to meet legal obligations and to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Alshamel Services. In cases where required by law or in good faith, Alshamel may disclose Sensitive Personal Data to government agencies or authorized law enforcement agencies, responding to subpoenas, court orders, or other legal processes.

Third-party vendors and service providers

lshamel might share your Personal Data with third-party vendors and service providers, including the service providers of this Site and sellers on this Site, when necessary for business purposes to conduct and facilitate Alshamel Services, as well as its marketing and advertising activities.

Business transactions

Alshamel will share some or all of your Personal Data with another business entity in the event of a merger, acquisition, re-organization, amalgamation, or restructuring. Should such a transaction occur, the other business entity (or the new combined entity) will be required to adhere to terms at least as extensive as this Privacy Notice concerning your Personal Data.

Information we may request from you

To validate your identity and uphold your right to access Personal Data (or exercise any other rights), we may need specific information from you. This serves as an essential security measure, ensuring that Personal Data is only disclosed to individuals with the rightful authority. Additionally, we might reach out to you for further details related to your request to expedite our response. If you intend to exercise any of the rights mentioned above, please reach out to us through the provided contact information ( email )

How long we keep your data

Alshamel retains your Personal Data in compliance with Applicable Laws, ensuring that it is held for no longer than necessary for the original purpose of collection or as mandated by Applicable Laws.

Personal Data is retained by Alshamel in instances where there is a legitimate interest, performance of a contract, vital interest of the Data Subject or another natural person, performance of a task carried out in the public interest, or in the exercise of official authority. It may also be retained to satisfy legal, accounting, or other regulatory reporting requirements or with your explicit consent. Following this period, Alshamel will either delete the data or anonymize it to prevent association with you. However, if necessary to prevent fraud, defend against legal claims, or required by Applicable Laws, Alshamel may continue to retain your Personal Data. Additionally, anonymized data may be retained for analytical and research purposes.

Cookies information

Cookies are small data files that a website transfers to your device's storage through your web browser, provided you allow it. They record your activities on this Site to enhance the efficiency of your future visits. Cookies may store various information, such as the frequency of your visits, registration details, and the number of times you view specific pages or items on this Site. This practice is widespread among major websites to enhance user experience.

While most browsers are configured to accept cookies, you can easily adjust settings to block them. By continuing to use Alshamel Services, you consent to the use of cookies. If you prefer not to allow cookies, you can modify your browser settings, although this may impact some functionalities on this Site. For more details on our cookies and their usage, please refer to the Cookie Notice.